FAQ

How can I track my order?

Once your order has been processed and shipped, tracking information will be sent to the email address provided during checkout.

Can I change my shipping address after placing an order?

Address updates may be possible before shipment processing begins. Please contact customer support as soon as possible if changes are required.

Are product colors exactly the same as shown online?

We make every effort to display products accurately. However, slight variations may occur due to lighting conditions, screen settings, or material texture differences.

What should I do if my package arrives damaged?

Please contact support within 48 hours of delivery and include clear photos of the packaging and affected item so our team can review the situation.

Do furniture items require assembly?

Some items may require partial assembly. Product pages will include assembly details when applicable.

How long does shipping usually take?

Estimated shipping timelines are provided during checkout and may vary depending on destination, seasonal demand, or carrier conditions.

Can I return an item if it does not fit my space?

Yes. Eligible items may be returned within the approved return window if they meet return conditions outlined in our Return Policy.